Department
Administrative Coordinator
Organizational Structure, Staff & Job Descriptions
The Administrative Coordinator is responsible for managing the day-to-day administrative operations of UnityReach Global. This department ensures efficient office operations, document management, meeting coordination, recordkeeping, correspondence, scheduling, and administrative support for all departments.
The Administrative Coordinator serves as the central administrative hub of the organization, supporting executive leadership, department directors, volunteers, and partners while ensuring organizational records are accurate, secure, and accessible.
Organizational structure
Executive Director
Reporting line
Deputy Executive Director
Administrative Coordinator
Department head
Deputy Administrative Coordinator
Executive Administrative Assistant
Office Manager
Reception & Guest Services Manager
Records & Document Management Manager
Board & Committee Coordinator
Meeting & Event Coordinator
Human Resources Administrator
Volunteer Administration Manager
Travel & Scheduling Coordinator
Procurement Administration Coordinator
Data Management & CRM Coordinator
Information Technology Support Coordinator
Compliance & Policy Administrator
Office Supply & Facilities Coordinator
Mailroom & Courier Coordinator
Administrative Assistants
Positions and job descriptions27 of 27 roles
Administrative Department KPIs
- The Administrative Department will measure success by:
- Timely processing of administrative requests
- Accurate document management
- On-time meeting scheduling and minutes
- High accuracy in organizational records
- Timely onboarding of staff and volunteers
- Efficient executive calendar management
- Office supply availability
- Timely travel coordination
- CRM data accuracy above 99%
- Compliance with document retention policies
- Positive staff satisfaction with administrative support
- Timely completion of Board and committee documentation
Recommended Administrative Team (100–200 Volunteer Mission)
- Position
- Recommended Number
- Administrative Coordinator
- 1
- Deputy Administrative Coordinator
- 1
- Executive Administrative Assistant
- 1
- Office Manager
- 1
- Office Assistants
- 3
- Reception & Guest Services Manager
- 1
- Receptionists
- 2
- Records & Document Management Manager
- 1
- Records Specialists
- 2
- Board & Committee Coordinator
- 1
- Board Secretary Assistants
- 2
- Meeting & Event Coordinator
- 1
- Event Assistants
- 3
- Human Resources Administrator
- 1
- HR Assistants
- 2
- Volunteer Administration Manager
- 1
- Travel & Scheduling Coordinator
- 1
- Procurement Administration Coordinator
- 1
- Data Management & CRM Coordinator
- 1
- Data Entry Specialists
- 2
- Information Technology Support Coordinator
- 1
- IT Support Specialists
- 2
- Compliance & Policy Administrator
- 1
- Office Supply & Facilities Coordinator
- 1
- Facilities Assistants
- 2
- Mailroom & Courier Coordinator
- 1
- Mailroom Assistants
- 2
- Administrative Assistants
- 6–8
Core Responsibilities
- Before the Mission
- Maintain volunteer, staff, donor, and partner records
- Coordinate Board, leadership, and planning meetings
- Prepare contracts, forms, and administrative documents
- Support recruitment, onboarding, and training
- Manage office operations and document control
- Coordinate travel schedules and meeting logistics
During the Mission
- Operate the mission administration office
- Maintain attendance and personnel records
- Coordinate leadership schedules and daily meetings
- Process official correspondence and reports
- Support communication between departments
- Maintain secure records and documentation
- Provide administrative support to all operational teams
After the Mission
- Archive mission records and documentation
- Compile departmental reports
- Prepare Board and executive summaries
- Update organizational databases
- Process volunteer and staff records
- Conduct administrative reviews and recommend process improvements
- Maintain historical records for future mission planning
- This structure creates an Administrative Department of approximately 40–50 staff members and volunteers, providing the administrative foundation needed to support every UnityReach Global department, maintain organizational efficiency, and ensure accurate documentation, compliance, and executive support throughout the mission lifecycle
Positions listed here describe service roles for the Cap-Haïtien mission. Openings are filled through the volunteer application process and are subject to leadership approval.
